Module 0 - Start-up & administration (Day 0)
Objectives : configure your access and documents.
To do : Create / check access to Mattermost, Odoo, OwnCloud, FlyAcademy. Upload professional photo + mini-bio on profile. Sign NDA and representation certificate (doc supplied).
Resources : integration checklist (NextCloud).
Validation : all confirmed accesses + deposited documents.
Module 1 - FlyPool: vision & products (Week 1)
Objectives : understand the mission, the ecosystem, FlyPoints, FlyStore.
Contents: Video: "Why FlyPool - the vision" (10 min). Doc: product presentation, FlyStore & advertising formats. Quiz: 10 questions (must pass).
Expected result: 3-sentence summary of FlyPool's value to a local partner.
Module 2 - Advertising offers & Sponsorship (Week 1)
Objectives : master offer brochures, price lists and sales pitches.
Contents: Reading: B2B brochures (NextCloud). Video: sales script + objection handling (roleplay). Exercise: prepare a proposal for 1 typical company (template provided).
Validation : completed and uploaded proposal.
Module 3 - Sales & negotiation in the field (Week 1)
Objectives : prospecting techniques, appointments, closing.
Contents: Step-by-step guide: how to get an appointment, intro letter, phone script. Sample e-mail & LinkedIn template. Live session: interview simulation (role-play with team leader).
Recommended KPIs (onboarding) : 10 qualified contacts / 3 appointments made / 1 proposal sent.
Validation : record an audio simulation or show proof of RDV.
Module 4 - Digital & community (Week 2)
Objectives : digital actions to recruit users & prospects.
Contents: LinkedIn checklist: profile optimization + posts templates. Mini-course: basic advertising (Facebook/Instagram/LinkedIn) + UTM tracker. Exercise: publish 1 launch post and report on engagement.
Validation : post capture + URL + short analysis.
Module 5 - Tools & reporting (Week 2)
Objectives : use Odoo for leads, quotes, contracts; produce weekly reports.
Contents: Odoo tutorial: create lead → quote → contract → invoice. Weekly report + daily checklist template (Excel/Odoo format). Video: how to submit expenses / notes.
Validation : create a lead test + submit 1 simulated weekly report.
Module 6 - Field operations & compliance (Week 2)
Objectives : safety, ethics, relations with airport/authorities.
Contents: Code of conduct (airport procedures, authorizations). Branding rules (logo use, official documents). Case study: writing and delivering a letter of introduction.
Validation : finalized intro letter + signed compliance checklist.
Module 7 - FlyPoints, QR & FlyStore (Week 3)
Objectives : explain the FlyPoints system, QR coupon mechanism and sales reporting.
Contents: FlyStore tutorial: adding products, managing vouchers, QR lifecycle. Case study: offer 1 local product on FlyStore (model + price).
Validation : artwork + sales justification.
Module 8 - Final assessment & certification (End of Week 3)
Objectives : validate skills and issue FlyPool Ambassador certificate.
Components: Final quiz (min 80% required). Submission of practical file: 1 complete business proposal OR proof of first signed partner (if applicable). Quick final interview with Team Leader (15-20 min).